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General terms and conditions of sale

These General Terms and Conditions of Sale apply to all purchases made by individuals or professionals from the Hinomi website located at These conditions aim to define the legal framework of the relationship between Hinomi and the customer and the conditions applicable to all purchases made through the merchant site.

2. Scope

The GTC apply exclusively to the sale of ergonomic chairs and accessories available on the Hinomi website. By placing an order, the customer acknowledges having read, understood, and accepted without reservation the terms of these GTC.

3. Product Information

Hinomi provides detailed descriptions of its ergonomic chairs and accessories to help customers make informed decisions. Every effort is made to ensure the accuracy of the information presented on the site. However, Hinomi cannot be held liable for any errors or omissions.

4. Prices

All prices are listed in Euro and include all applicable taxes but exclude delivery fees. Hinomi reserves the right to modify its prices at any time but will apply the rates in effect indicated on the site at the time of your order.

5. Orders

To place an order, follow the online purchasing process and click on "confirm" after reviewing your basket. The confirmation of the order implies acceptance of the GTC and forms the contract. A confirmation email summarizing the order (products, price, quantity, etc.) will be sent to the customer by Hinomi.

6. Payment Terms

Payment is due immediately upon ordering. The customer can pay by credit card or other accepted methods clearly indicated on the site. Secure online payment methods are provided to ensure the confidentiality and integrity of data exchanged.

7. Delivery

Hinomi delivers to addresses within the European Union. The delivery times indicated on the website are estimates and may vary. Hinomi commits to informing the customer of any delays promptly.

8. Right of Withdrawal/Returns

Customers have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, customers must notify Hinomi of their decision by an unequivocal statement.

9. Warranty

Hinomi products are guaranteed against manufacturing defects for a period specified on the product page. This warranty covers replacement or repair of defective products within the terms specified.

10. Liability

Hinomi's liability for any product purchased through its website is strictly limited to the purchase price of that product. Hinomi will not be liable for any indirect losses.

11. Intellectual Property

All content of the Hinomi website (text, graphics, logos, etc.) is the property of Hinomi and protected by international copyright laws. No part of the website may be reproduced without express written permission from Hinomi.

12. Data Protection

Hinomi is committed to protecting the privacy and security of its customers' data in accordance with GDPR. Personal data collected is used solely for processing orders and improving customer service.

13. Applicable Law and Jurisdiction

These CGV are governed by and construed in accordance with the laws of the European Union. Any disputes will be subject to the exclusive jurisdiction of the competent courts.

14. Miscellaneous

Hinomi reserves the right to modify these GTC at any time. The customer is considered to have accepted the latest version of the GTC each time they make a purchase.