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FAQ Hinomi

Bienvenue dans notre section FAQ chez Hinomi, où nous répondons aux questions les plus fréquemment posées sur nos produits et services. Que vous souhaitiez améliorer votre espace de bureau à domicile, optimiser le confort pendant les longues heures de travail ou trouver le produit parfait pour répondre à vos besoins, nous avons ce qu'il vous faut. Explorez notre section FAQ ci-dessous et découvrez des informations précieuses qui vous aideront à créer un environnement de travail confortable et productif.

Before You Order

Why Choose Hinomi H1 Pro ergonomic chair?

Hinomi H1 Pro creates a unique design of a futuristic high technology chair with guaranteed quality (BIFMA Certified). With the F5 system (FlexiLumbarTM, 5DArmrestTM, FlipAmrestTM, FlashFoldTM, FineTiltTM), 14 adjustment points enable users to fully customize the chair to perfectly fit their body profile from head to toe. Because of its highly comprehensive feature, it caters to different lifestyles. Hinomi provides the best comfort of a chair with extremely good back support that you will not be able to find in other ergonomic chairs. Yet, Users do not need to pay a high price tag like well-known brands like other high-end brands to enjoy equally high levels of comfort. The whole manufacturing process is ISO certified. Hinomi chair is built to offer the best comfort of a truly ergonomic chair that lasts many years. Hinomi H1 Pro is not only a chair but also an investment for your body and work.

What is the difference between V1 and V2?

The primary difference between our V1 and V2 models is the upgraded headrest. In the V1, the headrest primarily enhances comfort during reclining. On the other hand, the V2 features a dual-functional headrest with a curved surface for upright sitting support and a flat surface for reclining comfort. This innovation provides neck suppo

Can you confirm wheter or not the H1 Pro is full vegan friendly or not ?

Yes, where are ! All our products are 100% vegan friendly.

Will the Hinomi H1 Pro fit me?

Everyone's body is different. The Hinomi H1 Pro has 14 unique adjustment points to fit you (and anyone else who sits in your chair). If you are between 160cm and 200cm, and up to136 kg, we are confident it will fit you.

Will the H1 Pro's castors scratch my floor?

The H1 PRO's polyurethane-coated castors contain industrial-grade stainless steel ball bearings. They will roll without leaving scratches, no matter what floor you have.

How good is the breathable mesh of the chair?

The breathable mesh is woven in Germany and is certified by ISO, FR-One, and OEKO-TEX.

Will the hydraulic system of the chair last long and be reliable?

The Class-IV-rated hydraulic system, for instance, is built in South Korea and is certified by BIFMA.

Delivery & Assembly

Is delivery free?

FREE delivery in 2 to 5 working days to the following European Union countries (except for Islands): Andorra, Austria, Belgium, Czechia, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Poland, Portugal, Slovakia and Spain.

We propose a small shipping fee for many other countries in the European Union.
You can check on the payment page before payment.

For other countries, check out our other online stores.

How long will the delivery take?

Delivery now takes generally 2 to 4 working days. We work with the main transporters to take the product to your door. Our usual shipping partner is FedEx.

How easy is the assembly of the chair?

Currently, we do not supply assembly service, but the assembly is straightforward; most people can do it in 4 easy steps in 5 minutes.
Instructions are in the box you will receive and on a video that is available on our Youtube channel: https://youtu.be/Ezt2V0b2nDo

Usage Questions

How to adjust the recline tension ?

The recline tension can be adjusted with the handle below the chair on the right.

You can only adjust the recline tension when the chair is in the upright position.

Rotate the handle to make the tension stronger or lighter:
* screw to make it harder
* unscrew to make it lighter

You have 4 levels of tension.